Organizing is about coordination. And the “How” in which coordination is accomplished has a dramatic effect on dealing with the unexpected.
All organizations develop culturally accepted beliefs about hazards, and develop precautions against these hazards that are set out in norms, regulations, procedures, rules guidelines, job descriptions, and training materials.
And all organizations accumulate unnoticed events (blind spots) that are at odds with agreed beliefs about hazards. A smarter way to face hazards productively is with fewer simplifications, less finality, and more revision.
That is, to:
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